Effective date: June 09, 2023
Thank you for entrusting SoundType AI with your transcription needs.
Your privacy is of utmost importance to us, and we aim to keep you informed about how we handle it.
When you upload a file, we collect only the necessary personal information to serve your needs; we don't
For more comprehensive information, please continue reading!
Data Collection and Its Purpose by SoundType AI
Data from Web Browsers and mobile apps
As with most websites and mobile apps, we collect basic data when you browse our pages using standard
technologies like cookies and web server logs, even if you don’t have an account. This data includes
browser type, language preference, referring site, additional websites requested, date and time of each
request, and potentially personally-identifying information like IP addresses.
We use this data to understand better how visitors interact with SoundType AI and to ensure our website's
Data from uploader
When you upload a file, it is securely transmitted to our servers for transcription before being deleted.
If the file contains personal information, our employees or trusted sub-processors could have temporary
access to it:
- This information enables us to provide the services we offer.
- Provided email addresses will only be used to communicate with you as per your consent and only for
the purposes you have allowed.
- You can withdraw your consent at any time, following which we will remove your email address from our
- You are entitled to access, correct, delete, limit, and object to your personal data processing, as
well as to data portability. You can also file a complaint with the relevant authority if you believe
your rights have been infringed upon.
Data from Account Holders
For account creation, we require some basic "User Personal Information." This could include a user name,
password and email address. User Personal Information does not include aggregated,
non-personally identifying data that we use to enhance and optimize our website and service.
Sensitive personal information is not intentionally collected, but we understand it might be provided via
file uploads. By storing any sensitive information on our servers, you
consent to our storage of such information.
- We require your User Personal Information to create your account and provide the services you
- Your user name and email address are used to identify you on SoundType AI.
Data SoundType AI Does Not Collect
- We don't share, sell, rent, or trade User Personal Information for commercial purposes.
- We don't disclose User Personal Information outside of SoundType AI, except in the conditions outlined
in the “How We Share Your Data” section of this policy.
- Aggregated, non-personally identifying data may be shared, but we don't sell this to advertisers or
- SoundType AI doesn't host advertising, but embedded third-party content may include ads.
- With your permission, we might share User Personal Information to provide requested services.
- User Personal Information may be shared with a limited number of vendors who process it on our behalf
under privacy restrictions similar to ours.
- User Personal Information may be shared in the event of a merger, sale, or acquisition, under terms
preserving confidentiality, and you will be notified before any transfer.
Our Cookie and Tracking Policy
SoundType AI utilizes cookies to enhance user experience and facilitate seamless interactions with our
service. These cookies, along with similar technologies such as HTML5 localStorage, help us keep you
logged in, remember your preferences, and gather information for future improvements to SoundType
A cookie is a small text file that our web server stores on your computer or mobile device. When you
revisit our site, your browser sends the cookie back to us. Cookies do not necessarily identify you when
you are simply browsing SoundType AI. However, they may contain a unique identifier for each logged-in
user. The cookies we employ are crucial for the website's operation or are used for performance and
functionality purposes. By using SoundType AI, you consent to the placement of these types of cookies on
your computer or device. If you disable your browser or device's ability to accept cookies, you will be
unable to log in or utilize SoundType AI's services.
SoundType AI does not track your browsing activity on other online services over time, nor do we allow
third-party services to track your activity on our site. Since we do not share this data with third-party
services or enable third-party data collection on SoundType AI for any of our users, and we do not track
our users on third-party websites ourselves.
How We Secures Your Information
SoundType AI employs robust security measures to safeguard User Personal Information and ensure the
confidentiality, integrity, and availability of data. We employ a range of industry-recognized practices
to protect the personal information you provide us with, both during transmission and storage.
While we strive to maintain the highest level of security, it's important to note that no method of
transmission or electronic storage is completely foolproof. Therefore, we cannot guarantee absolute
security. If your audio contains highly sensitive information, such as classified data, potentially
harmful content, or extremely personal details, we recommend manually transcribing the audio to minimize
any potential risks
We ensure that all information collected by SoundType AI is exclusively stored and processed within our
In order to safeguard your privacy, we require all our vendors or affiliates who have access to User
Personal Information to adhere to our privacy policies and comply with relevant data privacy laws. This
includes the signing of data transfer agreements, such as Standard Contractual Clause agreements.
Key aspects of our privacy practices include:
Consent: SoundType AI ensures that clear methods of unambiguous, informed consent are provided at the time
of data collection, whenever personal data is collected.
Minimal Data Collection: We collect only the minimum amount of personal data necessary, unless you
willingly choose to provide additional information. We strongly encourage you to share only the data you
feel comfortable disclosing.
Data Access and Deletion: We offer simple methods for accessing or deleting the data we have collected
from our users.
Privacy Principles: SoundType AI prioritizes notice, choice, accountability, security, and access for our
users. We also limit the processing of personal data to specific purposes. Furthermore, we provide our
users with a means of seeking recourse and enforcement. These practices align with the Privacy Shield
Principles and reflect our commitment to maintaining privacy standards.
By implementing these privacy practices, SoundType AI strives to protect the privacy and confidentiality
of our users' personal information.
How You Can Access and Control the Information We Collect
If you're already a registered SoundType AI user or have otherwise provided personal data, you can
access, update, modify, or delete your basic user profile information by contacting email@example.com
Data Retention and Deletion
SoundType AI retains User Personal Information for the duration of your active account or as required to
provide you with services. Uploaded files are promptly deleted after transcription processing, and
transcriptions are stored for a limited time unless you explicitly request extended storage by selecting
an account with optional retention settings. Certain User Personal Information may be retained for up to
five years after account termination, unless you choose to delete it or request its deletion. Inactive
user accounts are not automatically deleted immediately, so unless you decide to delete your account, your
account information will be retained for five years. To cancel your account or delete your User Personal
Information, please contact us at firstname.lastname@example.org . We will retain and utilize your information as
necessary to fulfill our legal obligations, resolve disputes, and enforce our agreements. However, unless
legally required, we will aim to delete your complete profile (within reasonable limits) within 30 days.
the alterations materially lessen your rights, SoundType AI will notify you.